Telehealth Terms of Service (Menopause & Weight Loss)
Vaginal dryness effects women in many ways, including comfort and enjoyment during sex.
Causes of Vaginal Dryness
The vagina usually naturally lubricates itself during arousal, however that response can diminish, and sex can feel unpleasant due to excessive friction. Many factors can lead to vaginal dryness in women.
These include hormone changes associated with the post-partum period, and menopause. Stress and changes in weather can also affect the natural lubrication process.
The great news is that there are many options to provide lubrication for sex to feel great. Every woman is different and will have different physiological needs when it comes to choosing a personal lubricant.
Lubricant Ingredients to Avoid
Some universally key things to avoid when looking at the ingredients of a personal lubricant are petroleum and other non-organic oils. These ingredients can carry toxic materials that has been shown to potentially hazardous to your health.
Another ingredient to avoid in lubricants is silicone. Silicone based lubricants are often irritating to vaginal skin and cannot be used on sex toys or medical devices for vaginal health which are a part of many women’s sex lives.
Tips for Finding the Perfect State of Lubrication
- Try water based or organic lubricants. Water based lubricants are often more purely formulated than other forms. Organic lubricants may contain plant-based ingredients to supply extra lubrication.
- Use 1-2 tablespoons. Many couples are simply not using enough lubricant. Using enough on both partners is necessary to provide a comfortable glide and prevent irritating friction. If you are concerned about making a mess simply throw a towel down!
- Use a suspension dropper to insert lubricant deeper into the vagina. This is a trick that is so helpful to women that have discomfort or pain during sex. Load a suspension dropper (often sold with baby Tylenol bottles or at drug stores) and use it to push lubricant deeper into the vagina.
Personal lubricant is just that, a personal product that affects each person differently. Finding one with clean ingredients that provides enjoyable lubrication for you is within reach as long as your use the lube correctly.
Intimate Rose offers a water-based lubricant that is wonderful for personal use, or for couples. Additionally, the organic feminine balm is ideal for daily lubrication support for women experiencing dryness around the outside of the vaginal opening.
Keeping this area gently moisturized is helpful for reducing friction during intimacy.
Privacy and Security
I understand and agree that I give permission to providers to use and disclose my protected health information including my entire medical record. This protected health information is being used or disclosed for the purpose of telehealth treatment. This authorization expires when you contact rx@intimaterose.com.
- If the person or entity receiving this information is not a health care provider or health plan covered by HIPAA, the information described above may be redisclosed to other individuals or institutions and therefore no longer protected by HIPAA.
- I may refuse to agree to this authorization. My refusal to sign will not affect my payment, ability to obtain treatment, or eligibility for health plan benefits unless this authorization is requested prior to research related to treatment, enrollment in a health plan, or providing health care that is solely for the purpose of giving that information to a third party, such as to a court for a legal proceeding.
- I may inspect or copy the protected health information to be used or disclosed under this authorization. For protected health information created as part of a clinical trial, your right to access is suspended until the clinical trial is completed.
- I may revoke this authorization in writing at any time by sending a written notification to Privacy Officer at 1419 Murray St. North Kansas City 64116. Your notice of revocation will not apply to actions taken by providers prior to the date of receipt of the notice.
Your privacy is important to us. By using our telehealth service, you consent to the use and sharing of your health information for treatment purposes in accordance with applicable privacy laws. Communications via text or email (if enabled) are not considered secure, and you accept the risk of receiving non-sensitive information through those channels.
Text and Email Communication
By submitting the form you give permission for Intimate Rose to contact you via SMS/text or email about:
- Appointment reminders
- General health information
You can request to stop them at any time.
Important Disclosures by State
If you're located in the following states, you should be aware of the following laws and rights related to telehealth:
- Alaska, Connecticut, Ohio, New Hampshire, South Carolina: Your primary care provider may request and receive a copy of your telehealth treatment record with your consent.
- California: You can learn more about the Physician Payments Sunshine Act at https://openpaymentsdata.cms.gov.
- Kansas: Providers must send a report to your primary care doctor within 3 days of your consent.
- New Jersey: You have the right to request a copy of your medical information, and it may be forwarded to your doctor.
- Texas: With your consent, your medical records may be sent to your primary care provider within 72 hours.
If you have any questions before continuing, please contact our support team or speak with your provider directly. We're here to help you feel confident and supported in your care journey.
By continuing, you confirm that you understand the above and voluntarily consent to receive telehealth services through Intimate Rose.
Cancellation & Refund Policy
We aim to make things simple and transparent. Because medical care and pharmacy resources are committed as soon as you begin, cancellations and refunds work as follows:
Cancellations
- You may cancel your subscription at any time.
- Cancellations stop future charges, but payments already processed cannot be refunded.
- To avoid the next billing, cancellations must be received at least 72 hours before your renewal date.
Refunds
Refunds are only offered in limited cases:
- Medical Disqualification – If our licensed provider determines you are not medically eligible for treatment.
- Billing Error – If a duplicate or incorrect charge occurs.
- Pharmacy/Shipping Delay – If your medication hasn’t shipped within 21 days of provider approval.
- Damaged Medication – If medication arrives damaged or overheated as defined by our medical team, we’ll send a replacement at no cost (refunds are not available in this case).
Refunds are not available once your intake form is submitted (unless medically disqualified), after medication has shipped, or once a subscription renewal has been processed.