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Our goal is to help women who need it. It’s as simple as that.
If our products and customer service hasn’t helped you, we’ll accept your refund within 30 days of purchase without any hassles.
Simply initiate the return here within 30 days of purchase and when we receive the product back to our warehouse, we’ll be happy to send your full purchase price back.
The customer is responsible for properly packaging, printing the return label, and shipping the products to us.
We accept all major shipment methods, with USPS Priority Mail being the most reliable and affordable in most cases.
Intimate Rose is not responsible for returns that are lost or damaged in transit.
If you paid by Credit Card, credit will be applied to the card used to place the original order.
If you paid by check or money order, please allow two weeks after receipt of the returned item for your refund. If you paid by PayPal, we will issue a refund to your PayPal account.
We stand by our products and service and our entire existence is to help you feel better.
We’ll do everything in our power to achieve that goal.
That’s our promise to you.