Notice of Privacy Practices

Your Health Information. Your Rights. Our Commitment.

This notice explains how we handle your medical information, how we may use it, and the rights you have regarding it. Please take a moment to review this carefully.

At Intimate Rose, your trust means everything to us. Whether you are using our wellness products or receiving care from a clinician, we are committed to protecting your health information and following all requirements under the Health Insurance Portability and Accountability Act (HIPAA).

Your Rights

When it comes to your health information, you have the ability to:

  • Request access to your records — You may ask to see or receive a copy of your medical information in paper or electronic format.
  • Request changes — If something in your record is inaccurate or incomplete, you can ask us to correct it.
  • Choose how we contact you — For example, you can request that we call you at a certain number or send mail to a specific address.
  • Limit what is shared — You can ask us not to share certain information, though in some cases we may not be able to comply if it affects your care.
  • Know who we’ve shared information with — You can ask for a record of certain disclosures we’ve made.
  • Receive a copy of this notice — You are entitled to a paper copy at any time.
  • Designate someone to act for you — If a guardian or medical power of attorney is in place, that person may exercise your rights.
  • File a complaint — If you believe your privacy rights have been violated, you can contact us or the U.S. Department of Health and Human Services without fear of retaliation.

Your Choices

In certain cases, you may tell us how you would like your information to be shared. For example, you can decide if we:

  • Share information with a family member or friend who helps with your care.
  • Share information in an emergency or disaster-related situation.

We will only share your information with your written authorization when it involves:

  • Marketing activities.
  • The sale of your information.
  • Most psychotherapy notes.

How We Use and Disclose Information

We may use or disclose your health information in order to:

  • Provide care — For example, a clinician may use your information to coordinate treatment.
  • Manage our operations — Such as improving services, maintaining records, or contacting you about appointments.
  • Process payment — Submitting necessary details to your health plan or other payers.

We may also disclose information when legally required, including:

  • Public health and safety matters (e.g., reporting adverse events, preventing disease, suspected abuse or neglect).
  • Research purposes when permitted by law.
  • Organ and tissue donation processes.
  • Coroner, medical examiner, or funeral director services.
  • Workers’ compensation, law enforcement, or other governmental requests.
  • Legal proceedings, court orders, or subpoenas.

Our Responsibilities

  • We are legally required to protect the privacy and security of your protected health information (PHI).
  • We will inform you promptly if a breach occurs that compromises your information.
  • We must follow the practices described in this notice and provide you a copy if requested.
  • We will not use or disclose your information beyond what is described here unless you give us written permission. You can revoke that permission at any time.

Changes to This Notice

We may update this notice at any time. When changes are made, the new version will apply to all health information we maintain. The updated notice will be posted on our website and available upon request.

Questions or Concerns?

If you have questions about this notice or believe your privacy rights have been violated, please contact us at:

Intimate Rose
1419 Murray St
North Kansas City, Missouri US 64116
888-534-7673
rx@intimaterose.com

You may also file a complaint with the U.S. Department of Health and Human Services at: www.hhs.gov/ocr/privacy/hipaa/complaints